“How To Increase Profits By Reducing Cancelled And Failed Appointments” by Shelly Ryan, RDA
You may think they don’t care, but inside they really do. Hygienists nationwide average 1-2 no-shows or cancellations/day, their dentist is mad at them…but they really don’t know what to do.
Enter Shelly Ryan, CDA from the Advanced Practice Management group in Minnesota. She can “fix” the no-shows problem FAST!
As a sought after consultant, Shelly has seen it all and some of it is not pretty. Specifically she speaks with hygienists every day who are losing $8,000/month or $105,000/year for their dentist.
In many cases, the hygienist’s boss is kind, but they honestly don’t know what to do to fix the problem or what to do with their expensive “down time.”
I’m sure that each of you reading this can identify with the frustration of seeing “open operatories” and thus “cash out the door?” You’re angry with your hygienist…but the reality is you have never given her the proper tools to fix this. But now Shelly’s proven strategies are available to you when you decide to uncover them.
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